Nermin Sehic

Hi, I'm Nermin 👋🏻

I'm a software engineer with a passion for web development and cloud infrastructure. I work at Rendr, where I develop Zendesk apps, build internal tools, and manage infrastructure.

I have experience working with Javascript, Typescript, React, Go, and Terraform, building scalable web applications and backend systems. My strong background in cloud infrastructure, particularly on Google Cloud Platform, allows me to design and deploy reliable, serverless, and containerised workloads.

I'm a Google Cloud Certificate Associate Cloud Engineer , currently working toward my Professional Cloud Developer certification.

In my free time, I've been deepening my understanding of data structures and algorithms, continuously improving my problem-solving skills. While I'm not an expert, I have a solid grasp of key concepts and apply them effectively in my development work.

Work
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  • Aug 2024 - Present
    Senior Tools & Automation Engineer
    Rendr

    Continuing my work on Zendesk apps and data engineering, I expanded my focus to include cloud engineering, infrastructure automation, and frontend development.

    • Developed internal tools and automations beyond Zendesk, including an invoice automation system, HubSpot integrations, and communication tools.
    • Led frontend development for internal admin dashboards and workflow automation tools, using React, TypeScript, and TailwindCSS to build scalable and maintainable UIs.
    • Provisioned and managed cloud infrastructure, adopting Terraform for Infrastructure as Code and automating deployments with GitHub Actions.

    Key Achievements:

    • Architected and built a React-based internal merchant onboarding tool to improve operational efficiency, leveraging TypeScript, React Query, and Zustand for state management.
    • Implemented Terraform for infrastructure automation, including GitHub Actions workflows, documentation, and training.
    • Automated invoicing by integrating with Xero, enabling efficient invoice generation for the accounting team.
    • Developed a suite of Zendesk apps to enhance delivery operations.
    • Optimised cloud infrastructure, including secure VPC deployment, TLS/SSL certificate management (Google Cloud Certificate Manager), and improved load balancer routing.
    • Enhanced security by migrating from Service Account Keys to Workload Identity Federation.
  • Aug 2022 - Aug 2024
    Developer
    Rendr
    • Built and maintained internal Zendesk apps for the Delivery Experience team, significantly improving efficiency over the previous Excel-based system.
    • Designed and developed an internal merchant onboarding tool using React, TypeScript, and TailwindCSS, improving onboarding speed and reducing manual errors.
    • Developed reusable UI components and API integrations, ensuring maintainability and scalability.
    • Built data pipelines, syncing application data to BigQuery, writing SQL queries to normalise data, and generating insights to drive decision-making.
Projects
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Let's Connect

If you want to get in touch with me about something or just to say hi, reach out on social media or send me an email.